You are busier than ever these days and always on the move. Therefore, we’ve made it easier than ever for you, our customer, to connect with Mellanox on your mobile devices. The new MyMellanox Mobile app is designed with you in mind to ensure you receive Mellanox best-in-class service.
MyMellanox mobile application is a fast and simple way to contact support, check on case updates, get product documentation and receive alerts for case updates, new releases, critical advisories and more.
Key Features:
· View your asset environment information
· Create support cases, view and update case notes
· Scan a product barcode or enter a serial number for quick access to product documentation and product warranty status
· Engage with a Mellanox support agent via chat, email, or phone
· Receive notifications for product updates and “flagged” cases as they are updated
· Access Mellanox Academy
· Available 24/7, 365 days a year